Legal

Privacy and Cookies Policy

Effective Date: 11 July 2025

1. Introduction

All on Smiles ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allonsmiles.com and use our dental services.

2. Information We Collect
Personal Information
  • Name, address, phone number, email address
  • Date of birth and age
  • Emergency contact information
  • Insurance information
  • Payment and billing information
Medical Information
  • Medical history and current health status
  • Dental records and treatment history
  • X-rays and dental images
  • Medication information and allergies
  • Treatment plans and progress notes
Website Information
  • IP address and browser information
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies
  • Device information and location data (if permitted)
3. How We Use Your Information

We use your information to:

  • Provide dental care and treatment services
  • Schedule and manage appointments
  • Process payments and insurance claims
  • Communicate about treatments and follow-up care
  • Comply with legal and regulatory requirements
  • Improve our website and services
  • Send appointment reminders and health information
4. Information Sharing and Disclosure

We may share your information with:

  • Other healthcare providers involved in your care
  • Insurance companies for claim processing
  • Laboratory services for dental work
  • Legal authorities when required by law
  • Service providers who assist in our operations (under confidentiality agreements)

We will never sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data transmission protocols
  • Access controls and authentication systems
  • Regular security assessments
  • Staff training on data protection
6. Your Rights

Under Turkish data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data
  • Request data portability
  • Withdraw consent where applicable
7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide ongoing dental care
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Meet professional standards and requirements

Medical records are typically retained for a minimum of 10 years as required by Turkish healthcare regulations.

8. Cookies and Website Analytics

Our website uses cookies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience
  • Provide personalized content

You can control cookie settings through your browser preferences.

9. International Data Transfers

If we transfer your data outside of Turkey, we ensure appropriate safeguards are in place to protect your information in accordance with Turkish data protection laws.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

All on Smiles
Email: info@allonsmiles.com
Website: allonsmiles.com

For data protection inquiries, you may also contact the Turkish Data Protection Authority (Kişisel Verileri Koruma Kurumu) if you believe your rights have been violated.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use:
  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: May be used to show relevant advertisements
Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

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